Kennedy Food Solutions Ltd

PRIVACY POLICY

Last updated: 26 October 2026

1. Who we are

Kennedy Food Solutions Ltd is responsible for the personal information described in this policy and acts as its data controller.

We are registered in Scotland under company number SC892659.

Registered office:
2nd Floor
16 Royal Exchange Square
Glasgow
Scotland
G1 3AG

For privacy enquiries or to exercise your data protection rights, please email info@kennedyfoodsolutions.com or write to our registered office, marked “Privacy enquiry”.

2. What this policy covers

This policy explains how we handle personal information when you visit our website, contact us, request information or a quotation, or communicate with us about our products, manufacturing services, consultancy or other business activities.

Personal information means information relating to an identified or identifiable individual. This includes named business contacts, even when they are acting on behalf of a company.

3. Information we collect

Depending on your interaction with us, we may collect:

• Your name, job title and business or organisation name.
• Your email address, telephone number and business correspondence address.
• Information you include in an enquiry, correspondence or meeting.
• Details of requested services, quotations, projects and business transactions.
• Personal information contained in documents you provide.
• Technical information generated when you use the website, such as your IP address, browser type, device information, pages requested and access times.

The technical information actually collected depends on the website’s configuration. Details of cookies and similar technologies are provided in our Cookie Policy.

We collect information directly from you and, where relevant to a business relationship or project, from colleagues or representatives of your organisation.

Please provide only information relevant to your enquiry. Where you provide another person’s information, ensure you are entitled to share it and make them aware of this policy.

4. Why we use information and our lawful bases

Responding to enquiries and managing business relationships

We use contact details and correspondence to answer questions, discuss requirements, prepare business proposals and communicate with customers, suppliers and other business contacts.

Where you act for a company or organisation, we normally rely on legitimate interests. Our interests are responding to business enquiries, developing and maintaining business relationships and delivering our services effectively. We consider whether these activities are necessary and balance our interests against your rights and reasonable expectations.

Contracts with individuals

Where you contract with us personally, including as a sole trader, we rely on performance of a contract where processing is necessary to deliver that contract. We also rely on this basis for necessary steps you ask us to take before entering into a contract, such as preparing a quotation.

Where a contract is with your employer or another organisation, we normally rely on legitimate interests to process your details as its representative.

Business administration and legal requirements

We process relevant information to maintain accounts, meet tax and other legal obligations, and respond to lawful requests from authorities. Our lawful basis is compliance with a legal obligation where the law requires the processing.

We rely on legitimate interests where necessary to manage complaints, maintain appropriate business records, obtain professional advice, or establish, exercise or defend legal claims.

Website operation and security

We rely on legitimate interests to operate and protect our website, investigate technical problems and prevent misuse. Where consent is required for cookies or similar technologies, we obtain it before using them.

5. Marketing

Submitting an enquiry does not automatically subscribe you to a newsletter.

If we send marketing communications, we will do so only where permitted by applicable data protection and electronic marketing rules, obtaining consent where required.

You can ask us to stop using your personal information for direct marketing at any time by contacting info@kennedyfoodsolutions.com or using any unsubscribe option provided.

6. Who we share information with

Where necessary for the purposes described in this policy, we may share relevant information with:

• Providers supporting our website, hosting, enquiry forms, email, IT systems and business administration.
• Professional advisers, including accountants, solicitors and insurers.
• Contractors or delivery partners where necessary for a requested service or agreed project.
• Regulators, public authorities or other parties where disclosure is legally required or necessary to establish, exercise or defend legal claims.

We limit disclosure to information relevant to the purpose and put appropriate contractual arrangements in place where providers process personal information on our behalf.

We do not sell personal information.

7. International transfers

n/a

8. How long we keep information

We retain personal information only for as long as reasonably necessary for the purpose for which it is held.

9. How we protect information

We use appropriate technical and organisational measures to protect personal information against unauthorised access, loss, alteration or disclosure.

Access is limited to people and providers who need it for their work. No internet transmission or storage system can be guaranteed completely secure.

10. Your rights

Depending on the circumstances and lawful basis, you may have rights to:

• Obtain a copy of your personal information.
• Have inaccurate information corrected.
• Request deletion of your information.
• Request restriction of its use.
• Object to processing based on legitimate interests.
• Receive or transfer certain information in a portable format.
• Withdraw consent where we rely on consent.

You have an absolute right to object to the use of your personal information for direct marketing.

These rights are subject to legal conditions and exceptions. For example, we may need to retain some information to comply with legal obligations or deal with legal claims.

To make a request, contact info@kennedyfoodsolutions.com. We may need to verify your identity. We normally respond within one month, subject to any extension or adjustment permitted by law.

11. 
    Privacy complaints
    
    If you have concerns about how we handle your information, please contact us so we can investigate and respond.
    
    You also have the right to complain to the Information Commissioner’s Office, the UK supervisory authority for data protection:
    
    Website: https://ico.org.uk/make-a-complaint/
    
    12. Providing information
    
    You do not have a general obligation to submit information through our website. However, without sufficient contact details and information about your requirements, we may be unable to answer an enquiry or provide a requested service.
    
    If particular information is needed for a contract or legal requirement, we will explain this when relevant.
    
    13. Automated decisions
    
    We do not use the information covered by this policy to make solely automated decisions that produce legal or similarly significant effects on individuals.
    
    14. Changes to this policy
    
    We may update this policy as our activities, systems or legal requirements change. The latest version will appear on this page with its update date. Where required, we will bring significant changes to your attention.
    
    
    
    

WEBSITE TERMS OF USE

Last updated: 26 October 2026

1. About this website

This website is operated by Kennedy Food Solutions Ltd, a company registered in Scotland under company number SC892659.

Our registered office is:

2nd Floor, 16 Royal Exchange Square, Glasgow, Scotland, G1 3AG.

Contact details: info@kennedyfoodsolutions.com

These terms explain the basis on which we make this website and its content available.

2. Purpose of the website

This website provides general information about our business, products, manufacturing capabilities, consultancy and related services.

It does not provide an online purchasing facility. Website content does not constitute a formal commercial offer or a commitment to supply particular products or services.

Submitting an enquiry does not itself place an order, appoint us as a consultant or commit either party to a project.

Any supply of products or services will be subject to separately agreed commercial and contractual terms.

3. Product and service information

We take reasonable care when preparing website content. However, product and service descriptions, photographs, specifications, packaging examples, availability and other details are for general informational and illustrative purposes.

These details may change without notice. Images may show examples, development concepts or suggested presentation rather than the exact product or service available.

Please obtain our current written quotation and relevant specification before placing an order or making a commercial decision. Where website information differs from the terms and specifications expressly agreed for a particular supply, those agreed documents govern that supply.

4. Food specifications, allergens and suitability

General website descriptions and photographs should not be relied on as a complete statement of ingredients, allergens, nutritional values, shelf life, storage conditions, preparation instructions or suitability for a particular dietary requirement.

Please obtain and check the current product-specific information and applicable labelling before purchase, handling, preparation or consumption.

Do not assume that a product is free from a particular allergen or suitable for a specific diet unless this is expressly confirmed in the current product information.

Nothing in these terms removes our responsibility to provide food information required by law or affects rights and obligations that cannot lawfully be excluded.

5. Consultancy information

Content about food manufacturing, product development, operations, business improvement and consultancy is general information. It is not advice tailored to your organisation, facilities, products, processes or circumstances.

Please obtain appropriate advice addressing your particular situation before relying on general website content to make operational, technical, food-safety, regulatory, financial or commercial decisions.

Browsing this website, downloading material or submitting an initial enquiry does not itself establish a consultant-client relationship.

Our consultancy services are intended to begin only once we and the client have agreed the engagement in writing, including its scope, fees, responsibilities and applicable terms.

The agreed engagement documents govern the consultancy work. Any indicative outcomes described on this website are not guarantees of results.

6. Intellectual property

Unless otherwise stated, the website content, branding, text, designs and images belong to Kennedy Food Solutions Ltd or are used with permission.

You may view, download and print reasonable extracts for your own information or internal business consideration, provided you retain relevant ownership notices and do not alter or misrepresent the material.

Other reproduction, publication, commercial distribution or use of our branding requires prior permission, except where permitted by law.

Third-party names and trade marks remain the property of their respective owners.

7. Acceptable use

Please use the website lawfully. You must not attempt to gain unauthorised access, introduce malicious software, interfere with its operation or use its forms to send unlawful, abusive or misleading material.

Please agree suitable confidentiality arrangements with us before sending commercially sensitive recipes, formulations, manufacturing documents or other confidential material through a general enquiry channel.

8. External links

Links to other websites are provided for convenience. Unless expressly stated, a link does not imply endorsement. We do not control third-party websites and are not responsible for their content or privacy practices.

9. Availability

We may update, suspend or withdraw any part of the website. We do not guarantee uninterrupted access or that the website will always be free from errors or harmful components.

10. Responsibility and liability

Nothing in these terms excludes or restricts liability for death or personal injury caused by our negligence or other breach of duty, fraud or fraudulent misrepresentation, or any liability that cannot lawfully be excluded or restricted.

Subject to this, and only to the extent permitted by law and where fair and reasonable, we exclude liability for business losses arising from reliance on general website content rather than advice, specifications or services expressly agreed for your circumstances. Such losses may include loss of profit, revenue, business opportunity or anticipated savings.

These website terms do not replace or override the terms of an agreed product supply or consultancy engagement. Responsibility for that supply or engagement is governed by its agreed terms and applicable law.

Any statutory rights you have as a consumer remain unaffected.

11. Privacy and cookies

Our Privacy Policy explains how we handle personal information. Our Cookie Policy explains the website’s use of cookies and similar technologies.

12. Changes

We may revise these terms by publishing an updated version on this page. Changes apply to future use of the website and do not retrospectively change an existing supply contract or consultancy engagement.

13. Governing law and jurisdiction

These terms and disputes arising out of or in connection with this website are governed by Scots law.

Subject to any mandatory rights you have to bring proceedings elsewhere, the courts of Scotland have exclusive jurisdiction.

COOKIE POLICY

Last updated: 26 October 2026

1. About this policy

This policy explains how Kennedy Food Solutions Ltd uses cookies and similar technologies on this website.

Cookies are small files stored on your device. Similar technologies can also store information on, or access information from, your device.

For information about personal information more generally, please see our Privacy Policy.

2. 2. Strictly necessary technologies

Where used, strictly necessary technologies support functions essential to a service you request, such as appropriate security or remembering your cookie choices.

These technologies do not require consent where the applicable legal exception is satisfied.

3. 3. Optional technologies

Where we use optional analytics, advertising or embedded-content technologies that require consent, we ask for your permission before activating them.

You can accept or reject optional technologies through the website’s cookie controls. Rejecting them does not prevent access to the website’s core information, although some optional features may remain unavailable.

4. 4. Changing your choices

You can review or withdraw your consent. You can also use your browser settings to delete or block cookies. Blocking some necessary cookies may affect website functions.

Withdrawing consent does not affect processing lawfully carried out before withdrawal.

5. 5. Third-party content

Where optional content from another provider requires technologies that need consent, we keep that content inactive until you choose to enable it.

The relevant provider may process information under its own privacy policy, as identified in the inventory above.

6. 6. Contact

For questions about cookies or privacy, email info@kennedyfoodsolutions.com.

Kennedy Food Solutions Ltd

Registered in Scotland, company number SC892659.

Registered office: 2nd Floor, 16 Royal Exchange Square, Glasgow, Scotland, G1 3AG.

General consultancy statement

This material provides general information and is not advice tailored to your business or circumstances. Our consultancy services are subject to a separately agreed written engagement. Please contact Kennedy Food Solutions Ltd to discuss your specific requirements. See our Website Terms of Use.